Uncovera FAQs

Everything you need to know about Uncovera.

1. general
What is Uncovera and how does it work?

Uncovera is a mix between a survey and a powerful analytics tool. Our core strength lies in the depth of our analysis - not only do we provide basic metrics, but we also offer deep insights, like demographic correlations.

What makes Uncovera unique compared to other survey apps in the market?

Unlike typical survey tools, our platform explores deep into respondent attributes, offering a richer, more nuanced understanding of data. This is augmented by our heatmap analysis, which reveals hidden patterns and trends in responses, correlating them with specific demographic details. Our intuitive interface simplifies complex data, making it accessible and actionable for businesses of all sizes.

2. security
Is the data collected through the surveys secure?

We prioritize respondent confidentiality and data protection rigorously. All respondent attributes are encrypted, safeguarding their personal information. Moreover, the responses are designed to be anonymous to the administrators, maintaining the privacy of individual answers. This commitment to security means users can trust that the data they collect is handled with the utmost care and discretion, allowing for honest feedback without compromising respondent privacy.

How does the anonymous voting system work?

When participants submit their survey responses, the system automatically separates their identities from their answers. This means that while administrators can view and analyze the aggregate data, they cannot link individual responses to specific respondents. This anonymity encourages more honest and uninfluenced answers, as respondents can express their true opinions without concern for personal identification or repercussions. Additionally, in our heatmap analysis, we take extra precautions to maintain this confidentiality. For instance, if a group of respondents with the same attributes is smaller than a certain threshold (e.g., less than three participants), we avoid displaying this data in a way that could potentially identify individuals. This ensures that even in detailed analytical views like heatmaps, the anonymity of every participant is rigorously protected.

3. insights
Are there any limitations in the types of data analysis the app can perform?

While we efficiently analyze structured data like ratings and multiple-choice answers, our approach to unstructured data, such as comments, is more straightforward. Currently, we display these comments as raw data, allowing administrators to manually interpret and process them. However, recognizing the value of analyzing unstructured data, we are actively working to enhance this feature and hope to incorporate more sophisticated text analysis tools soon.

Can I segment survey results based on specific respondent attributes?

Yes, with Uncovera, you can segment survey results based on specific respondent attributes. Our platform allows you to filter and analyze the data according to various demographics, such as age, gender, department, or age of birth. This feature enables you to gain targeted insights and understand how different groups within your audience respond to survey questions. Whether you’re looking for trends among certain age groups or analyzing feedback from a specific department, our segmentation tools provide the flexibility to dissect your data in meaningful ways.

How does Uncovera helps in making data-driven decisions?

Uncovera facilitates data-driven decision-making by providing deep insights into survey responses. It begins with the collection of rich, structured data through a customized survey. Once the data is collected, the app's advanced analytics come into play. It breaks down responses by various demographics and attributes, allowing for a nuanced understanding of different audience segments. The app's intuitive dashboard presents these insights in a clear, actionable format, highlighting key trends and patterns. This means you can easily identify areas for improvement or success, making informed decisions based on real feedback. Whether it's refining your product, enhancing customer service, or improving employee engagement, the app equips you with the data you need to make strategic decisions that are aligned with your audience's needs and preferences.

4. survey
Can I export the survey data for external use?

Yes, you can export the survey data for external use with our app. We understand the importance of being able to work with your data across different platforms and to facilitate this, our app provides an export feature that allows you to download your survey data in a CSV format.

How does the app handle different types of survey questions and responses?

Uncovera currently specializes in handling scalar and eNPS (Employee Net Promoter Score) type questions, offering focused and effective ways to gauge feedback. For scalar questions, respondents can rate aspects on a scale, typically ranging from 0 to 10, with the option to define these scale values according to your survey’s needs. While our app currently offers these specific question types, we are actively working on expanding our capabilities. Our development team is dedicated to introducing a wider variety of question formats, aiming to enhance the versatility and depth of your surveys.

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